There are many reasons why a client will leave you, but client loss from general dissatisfaction is something you should control. When appropriate, and whenever possible, find out how your clients feel about your services. What are they happy with? What could you be doing better? Find out if there are any systems in place that are inconvenient to them. The most important point here is to ask your clients these questions during the process. Don’t wait until the end to find out if your client was satisfied or not—you risk losing a potential long-term relationship opportunity. Be honest, and, at all costs, avoid being defensive! This is a good strategy to differentiate between clients that may be unhappy because they believe you were in error and those that are simply just too demanding. Then, you can try to work out an arrangement to save a good relationship and end the ones that are unfairly overworking you.